Treat Collection - White Turtle Beauty

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Products

We don't make just skincare. We create Intentional Beauty.

Using handpicked nutrient-dense, minimally processed botanicals and selected, clinically proven actives, we design products that are full sensory experiences.

Our goal?

To maximize performance, so you can feel inspired to create your own skincare rituals.

All White Turtle Beauty creations are handcrafted in small batches in our studio lab in Ontario, Canada.

Short term, you may notice that your skin feels softer and smoother, with a dewy look immediately following application.

Long term results may take sometime, and consistency is key. On average, the top layer of your skin turns over every 4-6 weeks, depending on our age. Within that timeframe, most people will notice an improvement on fine lines, skin tone, and firmness.

Results will accumulate over time. Please remember that skin health is also deeply impacted by our eating, exercise, and lifestyle habits. Pair your skincare rituals with a clean and nutritious diet, regular exercise, and meditation.

No. We don't test our formulas on animals.

Yes, with the exception of Gorgeous 3-in-1 concentrated balm, that contains marine collagen.

Our formulas don't contain any animal by-products such as beeswax, lanolin, or honey.

No, we also use nature-identical and naturally-derived ingredients made in a lab, such as ceramides, peptides, and hyaluronic acid, to name a few.

Our goal is to offer you safe and effective products, and believe that this can be achieved by marrying botanical wisdom with cutting-edge science.

Transparency is at the core of our values, and that is why we openly disclosed that our formulas feature both botanical ingredients and proven clinical actives to enhance the performance of our products.

Nature identical ingredients created in a lab, such as hyaluronic acid, vitamin e, or bio ferments not only are effective, but renewable. They require no land cultivation, are readily available, and do not compromise limited ecological resources.

Our products are not USDA certified organic, but most of our ingredients are organic. They are marked with an asterisk on our ingredient lists.

No. Our formulas do not contain any water, therefore are preservative free by design.

To avoid potential contamination, we include a stainless steel spatula with all our concentrated balms. Use it to safely scoop out product without introducing any moisture or dirt to the formulations.

Yes, all White Turtle Beauty formulas contain natural essential oils in safe quantities as per IFRA guidelines.
Learn why we chose to formulate with these aromatic ingredients.

Miron glass offers unparalleled protection to botanical formulas. By shielding plant-based materials from light exposure, our products retain their potency and have a longer shelf life.

They are best if used within 9 months of opening. Look for the small jar symbol in your packaging.

To protect your products please store them below 25C / 77F and away from any moisture or heat sources.

Pro tip: Keep them in your beauty fridge.

Formulas using organic plant-based ingredients such as cold-pressed oils and essential oils, can result in slight product variations due to multiple factors such as growing conditions, soil composition, seasonal changes in temperature and rainfall, and timing of harvest.

While such variations do not compromise the efficacy of your products, they can influence their color and aroma, which you may be able to notice.

Each batch is unique, just as you are.

Our formulas contain natural essential oils. If you are pregnant or breastfeeding, please consult with your physician before using.

While female and male skin characteristics and needs are different, we have designed our formulas to be beneficial to human skin.

Divine Softening Body Serum and Vibrant Invigorating Cleansing oil are particularly popular among our male customers.

We design our formulas to be suitable for most skin types. However, some may work better to address specific skin conditions.

Beloved Replenishing Luxury Oleoserum is ideal for Ideal for irritated, inflamed and mature complexions, while Cherished Regenerating Luxury Oleoserum is best for early signs of aging and environmental stress.

We have included product comparison charts for our Luxury Oleoserums, Concentrated balms, and Body serums and oils to help you select the best product for your needs.

Always do a patch test when adding new skincare products to your rituals to ensure skin compatibility, and rule out any unknown allergies or ingredient sensitivities.

If irritation occurs, stop using the product and consult a dermatologist.

Packaging and Sustainability

Sustainable packaging is among our top priorities. As this industry evolves, we remain always committed to finding innovative materials and ways to lessen our environmental impact.

  • All our creations are housed in bottles and jars made of bio photonic glass. Bottles can be recycled, or further used as flower vases or holders for diffuser sticks. Our jars can be the new home for exquisite tea blends and spices, your daily vitamins, or even jewelry.
  • Deluxe minis come in recyclable amber glass containers.
  • Plastic jar lids are recyclable.
  • You can recycle the glass pipettes of bottle droppers. The rubber and plastic tops are not recyclable.
  • Plastic tubes of both sprayers and pumps are recyclable. Spray tops and pumps contain multiple materials, and are not recyclable.
  • Our shipping materials, including promotional inserts, tissue paper, product, and Kraft boxes, are fully recyclable.
  • Our brushes and Cryotherapy wand sets come in beautiful environmentally friendly canva bags that you can keep for easier storage, offer as a gift, or reuse as travel pouches.

At this time we do not have a program in place to process empty product bottles or jars. We encourage you to reuse them before considering disposal.

Not at this time.

Orders and Shipping

You can purchase White Turtle Beauty products exclusively on our website.

Yes, we do! Two Deluxe minis are included with every order.
You can also purchase any of our Discovery Collection sets. Each includes 5 Deluxe minis, and are an excellent way to get to know our products.

A pop up will display when you add a regular product to your cart from any of the product pages.

You can select two Deluxe minis from the pop up list.

At this time, the Deluxe minis pop up only shows when adding products from their respective product pages.

We'd be delighted to wrap your order as a gift, just remember to add a note on your cart, before check out.

Forgot to add a note? Reply to your order confirmation email and let us know!

We accept all major credit cards, Google Pay, Shop Pay, and Apple Pay.

We presently deliver to Canadian and US addresses only. Please note that we cannot deliver to P.O addresses.

Yes, we do! We offer free deliveries on all orders of USD $165+ and CAD $220+. Otherwise, we charge a flat shipping rate of US $25 or CAD $25.

As soon as we ship your order, you will receive an email with tracking information. You can also track your order by logging in to your account.

We process and ship most orders within 1-2 business days. Processing times may increase when there is higher demand and particularly during the holiday season.

We ship from Ontario, Canada, via UPS. Depending on your location, orders may take 3-5 business days to deliver to your home.

US ORDERS: US Customs clearing times have been extended following the elimination of the $800 de minimis rule. You may expect delivery delays that are outside ours or our carriers control, but you will be able to track your shipment status at all times.

If your order arrives damaged from shipping, please contact us immediately. We will issue a replacement order at no cost to you.

If your order is deemed lost, we will issue a re-shipment. Parcels are deemed lost if there has not been a tracking scan for 30 days.

If you ordered the wrong items and/or entered an incorrect shipping address, please contact us as soon as possible at orders[at]whiteturtlebeauty.com.

We may be able to help you if the order has not shipped yet.

We want to make it right.

We have a 30-day refund/return policy. Upon receiving your order, please confirm the contents of the package are entirely accurate before using the product.

Please check our Shipping and Returns policy for details on how to submit a return/refund request.

Note that due to the personal nature of our products, some items cannot be returned, exchanged, or refunded.

US Customs, tariffs, duties, and carrier fees

We want your White Turtle Beauty experience to be smooth and predictable.

All our orders ship DDP (Delivered Duties Paid) → all duties and customs paperwork are handled by us, so you don't get any surprises.

International Carriers

UPS, FEDEX and other international carriers have recently implemented additional brokerage, administrative, and preparation entry fees on US bound shipments originating abroad, independent of any applicable Trade Agreement.

We have carefully selected the best service levels that eliminate such additional fees upon delivery, so you don't get any surprises. Still, please note that international carriers are constantly adapting to evolving customs regulations, and may implement other nominal delivery fees in the future.

Canadian orders are subject to GST or HST depending on your shipping address. Tax amounts will be calculated and added to your order at check out.

Referrals Program

It's easy! Just tell your friends about us
Your friends get $20 OFF their first order, and you get $20 OFF after they make a purchase.

You can refer as many friends as you like. PLUS, you also get exclusive surprise rewards when you successfully refer 3 friends and more.

For Canadian customers and friends, the rewards will be converted to Canadian dollars at checkout.

You can sign up by entering your email address on the "Tell a friend" widget at the bottom right corner of every page, or on our Program page.

Once you've signed up on the Program page or by using the widget, you'll get an exclusive link to share with your friends.

Your link will also show once you've checked out an order. From there, you can also share it with your friends.

You will get an email with your $20 OFF reward code each time a friend successfully completes a purchase using your program link.

To check your rewards, sign up to your account. Your available discounts will show on the Program widget, and at the bottom of the Program page.

Yes. You and your friends have 90 days to use your Referral discounts.

You might. Check the terms and conditions of the individual store promotion.

Collaborations

We'd love to get in touch!

Please reach out using this form, and will be in contact with you. We personally review and reply to all collaboration requests.

Media and Press

If you are a member of the press or beauty editor, here is our media kit, brand assets, and everything you need to experience our brand and share our story.

For more information about working with us or other press inquiries, please reach out at press [at] whiteturtlebeauty.com